Date: October 23rd 10am - 12pm Presented by Briason Associates Members $70 / Non-Members $95 ONLINE VIA ZOOM In this class, you'll learn practical ways to handle conflicts when they arise at work. We'll discuss common sources of tension and explore how to communicate effectively to resolve disagreements. You’ll also pick up strategies for de-escalating… Read More »Navigating Conflict in the Workplace

Date: November 5th 10am - 2pm Members $75 / Non-Members $125 Presented by Terra Richards Join us for an interactive session on building and maintaining an effective Corporate Compliance Program. Learn how to: Make ethical decisions and uphold compliance standards Identify and address potential risks like fraud, abuse, and HIPAA issues Conduct internal audits and… Read More »ONLINE Corporate Compliance Program Effectiveness Training

Date: November 6th and 7th 9am - 6pm Members $375 / Non-Members $400 Participants will learn safe & effective approaches to working with individuals who exhibit aggressive behaviors. Participants will also learn appropriate calming techniques, preventive strategies to de-escalate adverse situations & proper techniques for physical intervention when all else fails.  This training covers CORE… Read More »IN PERSON SCIP November Training

Date: November 7th 12pm - 12:45pm Presented by Dimitris Bantileskas, Partner-Nawrocki Smith LLP ONLINE VIA ZOOM Agencies often face resource limitations that force one individual to wear multiple hats, such as those of a compliance, privacy, and security officer. While practical, this structure can weaken controls, create skill mismatches, and lead to self-auditing situations when… Read More »FREE WEBINAR: Data Privacy & Cybersecurity Compliance – Role Clarification for Agency Officers

Date: November 13th 10am - 12pm Members $70 / Non-Members $95 Presented by Briason Associates ONLINE VIA ZOOM This course explores how small acts of respect can make a big difference in workplace culture. We'll talk about how civility affects team collaboration, morale, and productivity. You’ll learn how to address disrespect when it happens, promote… Read More »Civility in the Workplace

Date: November 14th 10am - 2pm Members $125 / Non-Members $160 Presented by Denise Gibson-Phipps ONLINE VIA ZOOM This half-day online training will focus on strategies for ensuring a thorough and comprehensive death investigation. The training course is open to all levels of staff responsible for conducting death investigations within OPWDD provider agencies. Participants will receive expert guidance to enhance and develop… Read More »Keys to Completing a Thorough Death Investigation

Date: November 19th 10am – 1pm Members $75 / Non-Members $125 Presented by Kelly Nagy IN PERSON AT IAC Designed for frontline leaders, clinical staff, and interdisciplinary team members-but open to anyone interested in providing effective training-this dynamic workshop equips participants with the skills to confidently train others on what they know best. Whether you're… Read More »IN PERSON Train-the-Trainer: Empowering Everyday Leaders to See Beyond the PowerPoint

Date: November 21st 12pm - 1pm Members $50/Non Members $65 Presented by Denise Gibson-Phipps ONLINE VIA ZOOM Most organizations strive to achieve perfect audit results or simply zero "0" citations on surveys.  So what do you do when the perfect audit doesn't happen, identifying "kinks" in your system???  In this Power Hour session, participants will learn fundamental… Read More »POWER HOUR – How to Write An Effective POCA

Dates: November 24th, 25th, 26th from 9:30am-3pm Members $175/ Non Members $200 This course certifies trainees to administer medications in OPWDD-funded residential and day programs. This course follows the OPWDD approved AMAP curriculum and includes: responsibilities of AMAP certification, common medications, side effects, rights and responsibilities of administering medication measurement of vital signs, and common… Read More »NOW FULL! IN PERSON AMAP Training November 2025