Members $140/Non Members $170 Presented by Denise Gibson-Phipps Those who have participated in IAC’s Incident Investigators training and have received a certification should be re-certified every 3 years. The course will include the following: • Review of Protection of People with Special Needs Act and Reforms • Social Service Law Section 488 • OPWDD 624,… Read More »ONLINE-INCIDENT INVESTIGATION RECERTIFICATION

Members $350 / Non Members $375 Participants will learn safe & effective approaches to working with individuals who exhibit aggressive behaviors. Participants will also learn appropriate calming techniques, preventive strategies to de-escalate adverse situations & proper techniques for physical intervention when all else fails.  This training covers CORE techniques.  Staff seeking training must work in… Read More »IN PERSON FULL SCIP-R February 2024

February 27th 10am-4pm IN PERSON AT IAC Members $140/Non Members $190 “Teamwork makes the dream work” or so they say. Every manager has the responsibility of holding staff meetings. A good staff meeting can be a motivator and can engage employees. A bad staff meeting can turn staff off and make them feel disrespected. This… Read More »IN PERSON HOW TO RUN A GOOD STAFF MEETING

Members $40/ Non Members $55 Your insurance Loss Ratio is a significant variable that you control, which an Underwriter uses to determine what premium you are going to pay. Each of your insurance policies (i.e., Work Comp, Auto, Liability, Property, D&O, Cyber, Health) have separate loss ratios. Some Underwriters combine the loss ratios of all… Read More »ONLINE-POWER HOUR: What is a Loss Ratio, and Why Should I Care?